MY Terms and Conditions

These terms and conditions govern your use of the MY website and all related services. Read them carefully and check for updates, as terms may change over time.

Acceptance of terms

By using this website and our services, you agree to all terms below. If you do not agree, please do not use the site or submit information.

Permitted service use

Services are provided only as described, within the scope of our Malaysian licence. No product sales or unauthorized activities are permitted.

Dispute resolution

If you have a dispute, contact us first for a practical resolution. Legal action or arbitration is only considered after direct attempts to resolve the issue.

Eligibility

Services are available only to adults legally allowed to contract in Malaysia. If you are under 18 or lack capacity, do not use this site.

Eligibility checks may be conducted if needed.

User responsibilities

Users are responsible for using the site lawfully, keeping information accurate, and reporting issues promptly.

  • You are responsible for the accuracy of all information you provide.

  • You must keep your login credentials and personal information secure at all times.

  • It is your duty to check updates to these terms and to comply with current rules.

  • If you suspect a breach of your information, notify us immediately for prompt action.

Definitions

Read these definitions carefully to understand the meaning of terms used in these rules and throughout the site.

‘MY’ refers to the registered company providing financial planning services in Malaysia, operating under its trading name.

‘User’ means any person who visits or uses the website or services.

‘Services’ are defined as the financial planning activities described in the Services section of this website.

‘Site content’ refers to all materials, forms, and information available on this website, including text and images.

Prohibited uses

Certain actions are strictly prohibited to ensure compliance and protect all users. Violations may result in termination and legal action.

  • Do not use the site for illegal or unauthorized purposes. Only use services as described and allowed by Malaysian law.

  • No attempt to breach, hack, or compromise the website or related data.

  • Do not submit false or misleading information in any forms or communications.

  • Do not use automated scripts or bots to access or scrape the site.

  • No use of the site to promote third-party products, unsolicited messages, or other commercial offers.

Intellectual property

All content is the intellectual property of MY or its licensors and cannot be used without permission.

User content

Any information, feedback, or materials you submit become our property for use in service improvement, except for personal data.

Content rights

By submitting content, you grant MY a non-exclusive, royalty-free license to use it in connection with our services, subject to privacy rules.

Privacy

See our Privacy Policy for how we handle data and protect your information. We comply with all relevant Malaysian laws.

Privacy Policy

Disclaimer

Information here is for general guidance only. Contact us for advice specific to your situation. We do not guarantee the accuracy of any content.

Warning

You are responsible for checking all information before relying on it. We update content regularly but cannot guarantee real-time accuracy.

Limitation of liability

We are not liable for indirect, incidental, or consequential damages. Liability is limited as much as Malaysian law allows.

Indemnification

You agree to hold us harmless from any claims or damages (except as required by law) resulting from your use of this site or services.

Arbitration

Any disputes not resolved directly may be subject to arbitration as permitted by Malaysian law. Details are available upon request.

Arbitration is conducted under Malaysian regulations and only where permitted.

Online dispute resolution

Where applicable, we participate in Malaysian online dispute resolution. Contact us for details before initiating any ODR process.

Learn about ODR

Applicable law

These terms are governed by Malaysian law. Any disputes are resolved in Malaysian courts.

Termination

We may terminate your use of the site or services for violations of these terms or local laws. Notice will be provided where possible.

Modifications

We may update these terms as laws or our services change. Continued use means you accept the latest version. See the effective date above.

Severability

If any part of these terms is found unenforceable, the rest remain in effect. This ensures the terms continue to apply.

Entire agreement

These terms form the entire agreement between you and MY. No oral or other written statements alter these terms unless formally published here.

Contact

Contact us with questions about these terms or your use of the website. Details are on the Contact page.

content@isavalerioten.sbs

+60 4-091 3237

Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia

Effective date: July 13, 2026

We use cookies to enhance your experience, analyze site usage, and support our marketing efforts. By continuing to browse, you agree to our cookie policy. You can manage preferences anytime.